Last updated: September 19, 2026
| Category | Examples | Why we use it | How long we keep it |
|---|---|---|---|
| Identifiers | Name or display name, email address, account ID. | Create and secure your account, sign you in, send results you ask us to email. | Until you delete your account. |
| Education information | School, degree path, degree level, graduation year, courses, syllabus or transcript text you upload. | Compare your coursework with job postings and build your gap, learning and career plans. | Until you erase it on the Erase and Reset page or delete your account. |
| Professional or employment information | Resume and cover letter text you paste or upload, saved job postings, match reports. | Score your fit for postings, critique your resume, and find matching jobs. | Until you erase it or delete your account. |
| Internet or app activity | Pages used in the app, assistant chat messages you send, saved preferences such as theme and language. | Run the app, remember your settings, answer your help questions, and fix errors. | Chats until you delete them; preferences stay on your device until you clear them. |
| Inferences | Alignment scores, skill gaps, recommended courses and roles. | Show you your match results and suggestions. | Until you erase it or delete your account. |
We collect this information from you and from your use of the app. We use it only for the purposes listed above and compatible purposes such as security, troubleshooting and preventing abuse. We do not use it for profiling that produces legal or similarly significant effects, and we do not use automated decision-making in place of your own judgment — every result is a suggestion for you to review.
We do not ask for or intentionally collect sensitive personal information such as Social Security numbers, government identifiers, financial account numbers, health or medical records, or immigration documents. Documents you upload are scanned before processing, and any file containing that kind of information is rejected and never stored. Because we do not use or disclose sensitive personal information beyond what is necessary to provide the app, no separate right-to-limit request is required.
We do not sell or share your personal information. We disclose limited information to service providers who process it only on our instructions and are contractually barred from using it for their own purposes:
We may also disclose information if required by law or to protect the rights and safety of users. Emails you send from the app (sharing results or a link with a friend) are composed in your own email program and are sent by you, not by us.
If you are a California resident, you have the right to:
Most rights are self-service and take effect immediately: Your Privacy Choices explains how to download, correct, erase or delete your data. Because these tools run inside your signed-in account, signing in is how we verify your request. You may also use an authorized agent; we will ask for written permission and verify your identity directly. We respond to requests within 45 days.
We also honor browser Global Privacy Control (GPC) signals. Since we never sell or share personal information, an incoming GPC signal requires no change to how we treat your data.
California residents can exercise their right to opt out of the sale or sharing of personal information, including for targeted advertising, by visiting Your Privacy Choices. Because Gaps2Bridges does not sell personal information and does not share it for cross-context behavioral advertising, there is currently no sale or sharing to opt out of. We honor Global Privacy Control signals and will never discriminate against anyone for exercising their privacy rights.
Gaps2Bridges is the controller of the personal data described above. If you are in the European Economic Area, the United Kingdom or Switzerland, the UK GDPR and EU GDPR give you the rights below, free of charge, and we answer within one month:
Use Your Privacy Choices to access, correct, export or erase your data instantly, or email us for anything else. We never make decisions about you by automated means alone that produce legal or similarly significant effects — every match score and suggestion is advisory.
Our hosting, database and AI processing providers operate servers in the United States, so your data may be transferred outside the EEA and the UK. Those transfers rely on the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, together with encryption in transit and access controls that restrict each record to your own account. Our providers act as processors and may use your data only on our instructions.
We do not use advertising cookies, third-party trackers or cross-site analytics. The app stores a small amount of information on your own device — your sign-in session, theme, language and background choice — so it keeps working between visits. Clearing your browser or app storage removes it.
Gaps2Bridges is intended for college students and adults. We do not knowingly collect personal information from children under 13, and we do not sell or share the personal information of anyone under 16.
Your data is protected by account-level access rules so that only you can read or change your own records, and all traffic is encrypted over HTTPS. We keep your information only as long as your account exists or until you erase it, whichever comes first. Deleted data is removed from our active systems immediately.
To ask a privacy question or make a request another way, email support@gaps2bridges.co.site. Tell us it is a California privacy request and we will verify your identity before responding. If we deny a request, we will explain why and how to appeal.
This notice describes our actual practices. If we ever change them, we will update this page and the date at the top.